11 — SUPPORT
Support that keeps the work moving after delivery.
A clear entry point for project assistance, remote support and future service workflows.
11.01 — SUPPORT HUB
04Pending verification
SLA Information
Service levels and response commitments require verified commercial details.
11.02 — RESOURCES
Knowledge resources can follow the support model.
Guides, handover documentation, maintenance references and known-issue resources should be connected here as they are approved for publication.
